How Can We Help?

Shipping destinations:

• We ship both locally and worldwide.  

Shipping cost:

•  Shipping cost varies based on your chosen delivery method and country. Full price will be displayed at checkout. 

Shipping times:

• Orders typically ship within 3-7 business days; for larger orders (and holiday season) an additional 3-5 business days may apply. 

• We ship using all major shipping carriers. First class mail takes an additional 3-5 business days and priority mail takes 1-3 business days.

• Depending on your specific international location our estimated shipping times can vary (7-21 business days). 

• Shipping time might vary depending on location, shipment method and other factors.

 We offer a 100% satisfaction guarantee policy.

• If there is an error or defect with your product upon a delivery - we offer 100% refund.
• Timing: we have a 30-day claims policy, since the day the item was received.
• To be eligible for a claim/refund, goods must be unused, unworn, and accompanied by proof of purchase/ photo proof of defect.  
• To start a claim,  please click the "contact us" link at the footer of the website and include your subject line, order number, name and the reason for the claim or email us directly at customersupport@swishstx.com.
• Once the return package is received and inspected, if the refund is approved, then it will be processed and a credit will automatically be applied (minus the cost o shipping, exceptions may apply) to customer's original payment method.  Please allow at least 72 hours or 3 business days for refunds to show up on statement. 
• Please note that customers are responsible for shipping costs of returned items (we cover all shipping cost, if the error was on our part).  Shipping cost are non-refundable and we do not accept forced returns.  
• We do not offer refunds for buyers remorse or for errors (such as sizing, wrong address, ETC.) made by the customer.

All  orders will be emailed a confirmation number to the email address provided at the time of purchase.  Once your order has been processed and shipped we will immediately send you an email with a tracking number.  You can use this tracking number to determine the location and estimated delivery time on your package by using the "Track Your Order" link in the footer of our website, by downloading the ShopPay app for live tracking updates, or  (if in U.S.) by visiting the USPS.com Track & Confirm page. Please note that shipping carriers can take up to 12 hours after the order is shipped to provide accurate tracking information. 

Our support team is always happy to guide you at any step!

For most of our apparel products, we use direct-to-garment or DTG printing. It’s like using a regular printer, but on garments. Designs are printed directly onto the garment and absorbed into the fabric.

DTG printing produces quality prints without limiting colors/fine details.  Additionally, the inks we use are eco-friendly, non-toxic, non-hazardous, free from heavy metals, formaldehyde, and Alkylphenol Ethoxylates (APE), and soluble in water.

You can select your preferred payment method at checkout.

• We accept secure payments for both local & international customers through PayPal and Amazon Pay only at this time.  

Note that additional exchange fees may apply if your currency is other than US dollars.